What is the estimated delivery time?
Delivery within Cairo takes up to 5 business days.
For other governorates, delivery may take up to 7 business days.
What is your exchange and refund policy?
Exchanges and refunds are accepted within 7 days of receiving the order.
The item must be in its original condition, with the tag attached.
We cannot proceed with an exchange if the product is used or missing its tag.
How do I choose the right size?
Please refer to our size charts available in our Instagram highlights.
Make sure to measure side to side and compare with the chart before placing your order.
Can I try the product on while the courier is there?
Yes, you can try the product on, depending on your zone and area.
Please check with us in advance to confirm if this service is available in your location.
How should I wash the products?
• Wash inside out to preserve color and texture.
• Use cold water and a gentle cycle, or hand wash.
• Avoid bleach and do not tumble dry.
• Hang to air dry for best results.